Privacy Policy

1. Introduction

Hubenar ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website hubenar.com and our services, including URL shortening, bio profile creation, QR code generation, and analytics (the "Service").

By using the Service, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

a) Personal Information

  • Account Information: When you register, we collect your email address, username, and password.

  • Profile Data: Information you add to your bio profiles, including social links, images, and custom text.

  • Billing Information: If you purchase a premium plan, our payment processors (e.g., Stripe, PayPal) collect billing details. We only store a tokenized reference to this data.

  • Communication Data: Records of your communications with us, including support requests and feedback.

b) Automatically Collected Data

  • Technical Information: IP address, browser type, device information, operating system, and referring URLs.

  • Usage Data: Pages visited, features used, time spent on the Service, and other diagnostic data.

  • Link and QR Analytics: When your shortened links or QR codes are used, we collect click/scan timestamps, approximate geographic location (derived from IP address), device type, and referral source.

3. How We Use Your Information

We use the collected information to:

  • Provide, operate, and maintain the Service

  • Process transactions and manage your subscription

  • Deliver customized analytics and reports

  • Send administrative messages, updates, and security alerts

  • Respond to customer service requests

  • Detect, prevent, and address technical issues and fraudulent activities

  • Improve and develop new products, services, and features

4. Legal Basis for Processing (GDPR)

For users in the European Economic Area (EEA), we process your personal information based on:

  • The necessity to perform a contract with you

  • Your consent for specific processing activities

  • Legitimate interests in improving and securing our Service

  • Compliance with legal obligations

5. Data Sharing and Disclosure

We may share your information with:

  • Service Providers: Trusted third parties who assist in operating our Service (e.g., payment processors, hosting providers, analytics services).

  • Business Transfers: In connection with any merger, sale of company assets, or acquisition.

  • Legal Requirements: When required by law or to protect our rights, safety, or property.

We do not sell your personal information to third parties.

6. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Your Data Protection Rights

Depending on your location, you may have the right to:

  • Access and receive copies of your personal data

  • Rectify inaccurate or incomplete information

  • Request erasure of your personal data

  • Restrict or object to our processing of your data

  • Data portability

  • Withdraw consent

To exercise these rights, contact us at admin@hubenar.com.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

9. Cookies and Tracking Technologies

We use cookies and similar technologies to track activity on our Service and store certain information. You can control cookie preferences through your browser settings.

10. Information Security

We implement appropriate security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

11. Children's Privacy

Our Service is not intended for users under 18 years of age. We do not knowingly collect personal information from children under 18.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us at:
Email: admin@hubenar.com